1. Delete your account from the app
If you still have access to your account, this is the fastest method.
- Open Vervain and sign in.
- Go to Settings.
- Select Delete my account.
- Confirm the deletion request.
Your account is removed from the app immediately, and associated server data is deleted or anonymized within 30 days unless limited retention is required by law.
2. Delete your account by email
If you no longer have the app installed or cannot access your account, contact us by email.
- Send to
- vervain.leaf@gmail.com
- Subject
- DELETE ACCOUNT
- Message
- Include the email address associated with your Vervain account.
For security, we may ask you to verify that the request comes from the account email address. We aim to respond within 7 business days.
3. Data deleted
When your account is deleted, we delete or anonymize data associated with your account, including:
- Account identifiers such as email address, first name, and optional profile image.
- Onboarding preferences such as learning level, motivation, and daily goal.
- Lesson progress, quiz answers, scores, streaks, and unlocked plants.
- Internal app balances, notification tokens, and session identifiers.
4. Data we may retain
Some records may be retained only where necessary for legal, accounting, fraud prevention, security, or dispute resolution purposes.
- Purchase and subscription transaction records may be retained by Apple, Google, RevenueCat, or us as required for accounting and tax obligations.
- Security logs may be retained for a limited period to protect the service and prevent abuse.
5. Questions
For questions about account deletion or personal data, contact vervain.leaf@gmail.com.
You can also review the Vervain Privacy Policy.